TITLE OF THE DISSERTATION: "PROFESSIONAL WORK AND HEALTH OF SOCIAL WORKERS IN THE CONTEXT OF THE DIGITAL INSS: a study at the National Institute of Social Security (INSS) - PA."
Student: SARA DALTRO TAVARES PAIVA
Summary: This dissertation has as general objective to know and analyze the professional work of social workers in the context of the digital INSS, identifying whether there is a relationship between this new form of work organization and the health of the aforementioned professionals, with a view to contributing to the discussion on this relevant topic, with a view to subsidizing possible forms of struggles aimed at improving working conditions and, consequently, their health. Therefore, the understanding of the object of study was deepened in the light of Marxian social theory and the historical and dialectical method, given the need for immersion in the perspective of social totality, guided by the categories of contradiction, historicity, mediation. The methodological theoretical path that guided this research was based on a literature review of the main categories of this object of study: Work, capital crisis, Social Security, Social Work, Worker's health, from classic and contemporary authors; documentary research on the documents that guide the work of the social worker at the INSS, as well as those that support the autarchy's digitization project. The field research took place online, with 15 (fifteen) social workers as subjects who work at the INSS in the state of Pará. In terms of data collection instrument, semi-structured interviews and systematic observation were used. The nature of this research is qualitative-quantitative, starting from the understanding that the interconnection between these data is fundamental for the deepening of the reality that presents itself loaded with multiple determinations and contradictions. Thus, considering the analyzes and reflections undertaken at the end of this study, it was identified that the forms of control and management of work, via the use of the digital system impose numerous changes to the work of social workers, which affect the conditions ethics and techniques of these professionals. With regard to the health-disease process, it was found that there is a relationship between the work performed in the INSS/PA and the health of social workers, which is expressed, above all, from manifestations of mental strain related to work. Despite these contradictions inherent to the capital x work relationship, there was a process of resistance from social workers at the INSS, especially from union activities, internal articulation at the level of the GEX and external articulation with the group of entities in the category.
Keywords: Work, Capital Crisis, Social Security, Social Work, Worker's Health.
Profa. Dra. VERA LUCIA BATISTA GOMES (Counselor)-UFPA
Profa. Dra. DANIELA RIBEIRO CASTILHO (Internal Evaluation) – UFPA
Profa. Dra. EDVANIA ANGELA DE SOUZA LOURENÇO (External Evaluator)-UNESP
Location: Google Meet: https://meet.google.com/zrm-